Shipping & Delivery
At IBEEM, we are committed to providing our customers with excellent service and timely delivery. Please review our shipping policy below to understand how we handle shipping and delivery.
SHIPPING
We are pleased to offer shipping to all locations within USA . Your orders will be shipped using trusted carriers such as FedEx, DHL, USPS, or local shipping service, ensuring reliable and secure delivery.
PROCESSING & DELIVERY TIMES
- Processing Time: Orders typically take 5 to 7 business days to process before shipment.
- Delivery Time: Once shipped, delivery generally takes 7 to 10 business days to reach your location.
- Maximum Delivery Time: In rare cases, delivery may take up to 25 business days, due to unforeseen delays.
TRACKING INFORMATION
After your order has shipped, you will receive an email with a tracking number. Please note:
- Tracking updates may take 1 to 5 business days to appear in the carrier's system.
- If your tracking status remains unavailable after this period, please contact us for assistance.
LOST OR MISSING PACKAGES
- Incorrect Addresses: IBEEM is not responsible for delivery issues caused by incorrect addresses provided during checkout. Please double-check your billing and shipping information before placing your order.
- Our Mistake: If we make an error, we will take full responsibility and ship the correct order at no additional cost.
CUSTOMS & DUTIES
Customs fees, duties, or taxes may apply to international shipments upon arrival in your country. These charges are the buyer’s responsibility. By purchasing from IBEEM, you agree to cover any applicable customs fees.
MULTIPLE PACKAGES
For logistical reasons, items from the same order may sometimes be shipped in separate packages, even if combined shipping was requested.
If you have any questions or concerns about shipping, please contact us. We are here to assist you!